Privacy
Plicy

What it is? What's its purpose? How do we collect data?


What data do we collect?

Fosleen d.o.o. collects the following data:

Personal identification information (name, email address, info in message you submit through our contact form)

Certain information about your visit to our website, including your IP address, browser type, device information, and browsing behavior.


What do we use?

EmailJS

We use EmailJS to process and send emails through our website's contact form. Your information may be stored on our email service provider's servers for the purpose of communication and record-keeping. EmailJS's Privacy Policy

In addition to the information you provide directly, we may also collect certain information automatically when you visit our website. This may include your IP address, browser type, device information, and browsing behavior. We use Google Analytics and Hotjar to analyze this information and improve the user experience on our website. These services provide us with aggregated data and do not identify individual users.

Google Analytics

Fosleen d.o.o collects various types of data through Google Analytics, including but not limited to:

Website traffic sources (e.g., direct, referral, search)

Pages visited on our website

Time spent on each page

Interactions with website elements (e.g., clicks, scrolls)

Geographic location (country or region)

Device information (e.g., device type, operating system)

Browser information (e.g., browser type, version)

This data allows us to analyze usage patterns, optimize our website, and improve the user experience. Google Analytics processes this data in accordance with its Privacy Policy. For more information on how Google Analytics handles data, please refer to Google's Privacy Policy

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site


Information sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and are prohibited from using your personal information for any other purpose.


Links to other websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.


What are your data protection rights?

We aim to ensure you are fully informed about your data protection rights. Each user is entitled to the following:

The right to access – You can request copies of your data.

The right to rectification – You can request corrections to any information you believe is inaccurate. You can also ask us to complete any incomplete information.

The right to erasure – You can request the deletion of your data, under certain conditions.

The right to restrict processing – You can request the limitation of your data processing, under certain conditions.

The right to object to processing – You can object to the processing of your data, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us at our email: fosleen.agency@gmail.com


Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page.


Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at fosleen.agency@gmail.com